Privacy policy
PRIVACY POLICY
Last updated: November 24, 2025
This Privacy Policy describes how LVLUP Handle (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit our website, place an order, contact us, or use any of our online services (the “Services”). This policy is designed to follow applicable privacy laws and to give you a clear understanding of how your information is handled.
By using our website or placing an order, you agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
We may collect the following categories of personal information:
Contact Information
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Name
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Email address
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Phone number
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Shipping and billing address
Order & Transaction Information
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Items purchased, viewed, returned, or exchanged
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Payment method details (processed securely through Shopify)
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Order numbers and receipts
Account Information
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Login details (if you create an account)
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Saved preferences
Device & Usage Information
Collected automatically through cookies and Shopify tools:
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IP address
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Browser type
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Device identifiers
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Pages viewed and actions taken
Communications
Any messages, inquiries, or customer service interactions.
2. How We Collect Your Information
We collect information:
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Directly from you (checkout forms, account creation, customer service)
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Automatically through cookies and website analytics
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From Shopify, which hosts our store and processes payments
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From service providers (shipping, email marketing, fraud prevention)
3. How We Use Your Information
We use your personal information to:
Provide and Improve Our Services
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Process and fulfill your orders
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Manage payments and fraud protection
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Arrange shipping and returns
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Improve website performance and product offerings
Communicate With You
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Send order updates and customer support responses
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Notify you about account activity or policy changes
Marketing & Advertising (Optional)
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Send promotional emails (you may unsubscribe anytime)
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Show relevant ads based on browsing activity
Legal & Security Purposes
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Comply with applicable laws
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Protect our business and customers from fraud or misuse
4. How We Share Your Information
We may share personal information with:
Shopify
Our store is hosted by Shopify, which processes payment information and supports website functionality.
Service Providers
For services such as:
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Payment processing
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Shipping and logistics
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Email communications
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Website analytics
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Cloud storage
Business Partners
Used only for ads, analytics, or marketing if applicable.
Legal Compliance
If required by law enforcement, government requests, or court orders.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Keep your cart active
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Improve website performance
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Analyze browsing behavior
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Personalize shopping experience
You can manage cookies through your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Request corrections
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Request deletion
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Request a copy of your data
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Opt out of targeted advertising
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Manage marketing preferences
To exercise your rights, contact us at:
📩 info@lvluphandle.com
7. Children’s Privacy
Our website is not intended for children.
We do not knowingly collect information from individuals under the legal age of majority.
8. International Transfers
Your information may be transferred or processed outside your country.
Where required, we use standard contractual clauses or equivalent protections.
9. Data Retention
We keep your information only as long as necessary to:
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Provide our services
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Fulfill orders
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Comply with legal requirements
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Resolve disputes
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date will always reflect the most recent version.
11. Contact Us
If you have questions about this Privacy Policy or your data:
📍 Woodland Hills, CA, USA