Shipping policy
Shipping Policy – LVLUP Handle
Last Updated: July 1, 2026
Thank you for shopping with LVLUP Handle. We appreciate your support. This Shipping Policy outlines how orders are processed, shipped, and handled once they leave our facility.
1. Order Processing
- Orders are typically processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order ships, you will receive a shipping confirmation email with tracking information.
- Processing time does not include carrier transit time.
2. Shipping Methods
We currently ship using:
- UPS Ground® and other trusted carrier services (including USPS for final-mile delivery when applicable).
Shipping carriers and services may vary depending on your destination and carrier availability.
At this time, we do not offer expedited or international shipping.
3. Shipping Rates
Shipping rates are calculated at checkout based on your order and delivery destination.
All applicable shipping charges are displayed before payment is completed.
4. Estimated Delivery Times
Most orders arrive within:
3–7 business days after shipment.
Delivery estimates are not guaranteed and may vary due to:
- Weather
- Carrier delays
- Holidays
- High shipping volumes
- Carrier routing
- Other circumstances outside of LVLUP Handle's control
5. Shipping Locations
We currently ship to:
- All 50 United States
At this time, we do not offer international shipping.
6. Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number.
Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.
7. Delayed Shipments
If your shipment experiences an unexpected delay, please contact us at:
We'll gladly assist in communicating with the shipping carrier and monitoring your shipment.
8. Lost Packages
If your shipment appears to be lost in transit:
- Contact us as soon as possible.
- We will work directly with the shipping carrier to initiate an investigation or claims process when eligible.
- Replacement or refund decisions will be made after the carrier's investigation has concluded or the package has been officially declared lost.
Our goal is to help resolve shipping issues as quickly as possible while following the carrier's investigation process.
9. Delivered but Not Received
If your tracking shows Delivered but you cannot locate your package, please complete the following before contacting us:
- Check around your property, including all entrances.
- Check your mailbox, parcel locker, or designated delivery location.
- Ask members of your household if they accepted the package.
- Check with nearby neighbors.
- Wait up to 48 hours, as carriers may occasionally mark a package as delivered before it arrives.
If your package still cannot be located:
- Contact the delivering carrier (UPS or USPS) to request a delivery investigation.
- Contact us at 📧 info@lvluphandle.com, and we'll gladly assist with the investigation.
Packages marked as delivered are not automatically eligible for a replacement or refund. Replacement and refund requests are reviewed on a case-by-case basis after the carrier investigation has been completed. LVLUP Handle reserves the right to deny replacement or refund requests when carrier tracking confirms successful delivery, unless the carrier determines the package was lost, misdelivered, or otherwise eligible for reimbursement.
10. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.
Email:
Please include:
- Order number
- Photos of the product
- Photos of the shipping box
- Photos of the shipping label
- A brief description of the issue
Once received, we'll review your claim promptly and provide an appropriate resolution.
11. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
LVLUP Handle is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
If your order has already shipped, we may be unable to modify the shipping address.
12. Returned Packages
If a package is returned to LVLUP Handle due to an incorrect or incomplete shipping address, refusal of delivery, failure to claim the package, or any other reason not caused by LVLUP Handle, the customer is responsible for any additional shipping charges required to resend the order.
If a refund is requested for a returned package, the original shipping charges (if applicable) and any return shipping fees charged by the carrier may be deducted from the refund.
13. Holiday & Peak Season Shipping
During holidays, product launches, promotions, and other high-volume periods, processing and shipping times may be longer than our standard estimates.
We appreciate your patience during these periods and will work to process all orders as quickly as possible.
14. Carrier Responsibility
Once your order has shipped, we'll continue to assist you with any shipping issues by working directly with the shipping carrier when appropriate.
However, delivery timelines, tracking updates, delivery scans, and carrier investigations are managed by the shipping carrier and are outside of LVLUP Handle's direct control.
15. Force Majeure
LVLUP Handle is not responsible for shipping delays caused by circumstances beyond our reasonable control, including but not limited to:
- Severe weather
- Natural disasters
- Wildfires
- Labor strikes
- Carrier service interruptions
- Government actions
- Public emergencies
- Power outages
- Transportation disruptions
- Any other force majeure event
Such events may impact processing or delivery times.
16. Questions
If you have any questions regarding your shipment or need assistance, we're happy to help.
📧 Email: info@lvluphandle.com